The MEDIHEAL Story

MEDIHEAL was built upon on the founder’s belief that everyone should be empowered to reach their full beauty potential. It categorizes itself as a “beauty science” company and offers beauty solutions that are more scientific in approach. Through its dedication to ongoing research and development, MEDIHEAL distinguishes itself as a sheet mask brand that values the scientific processes behind these innovative products.


✅ Beautifully bouncy in 15 minutes, give it a try and thank us later. This super-conditioning face mask proves that age is just a number. Aging skin no more! Achieve a youthful, glowing skin with our Korean Collagen infused Sheet Mask

✅ [INGREDIENTS]: This sheet mask is packed with Hydrolyzed Collagen— a collagen that’s been broken down into more dissolvable amino acids so it can absorb easily by the skin. Includes Elastin, Aloe Vera to elevate your skin’s tone and texture with a replenishing boost of peptides.

✅ [BENEFITS]: Visible Smoothing, Plumping, and Contouring effect makes fine lines and wrinkles look less noticeable. Improves skin elasticity while reducing signs of aging, Helps get rid of dryness & Brightens skin tone

✅ [MASK DETAILS]: Made of ultrafine 100% cotton linter for softness and breathability. Contours to the face like a second skin, locking in serum for maximum absorption. Pressed MEDIHEAL logo indicator becomes more visible when the 15-minute treatment is complete.

✅ FREE OF: artificial colors, parabens, sulfates, alcohol, mineral oil and silicone.


📌 Collagen Essential Lifting & Firming Mask

This super-conditioning face mask proves that age is just a number. Made with hydrolyzed collagen + elastin, it elevates your skin’s tone and texture with a replenishing boost of peptides, beta-glucan, and aloe vera. The visible smoothing, plumping, and contouring effect makes fine lines and wrinkles look less noticeable.

Made with hydrolyzed collagen + elastin, it elevates your skin’s tone and texture with a replenishing boost of peptides, beta-glucan, and aloe vera. Bonus? The visible smoothing, plumping, and contouring effect makes fine lines and wrinkles look less noticeable.

✔️ Key Ingredients

Collagen & Elastin : Skin-Replenishing

Beta-Glucan : Soothing

Aloe Vera: Soothing

✔️ The expiration date or manufacturing date is checked quarterly and updated at all times.
Please contact the customer center for the exact date

PAYMENT

We accept the following forms of payment:
 - Only PayPal

SHIPPING

• Shipping Method : Selected by customer
• Shipping Area : Worldwide
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 45 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

RETURNS & EXCHANGES

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

The MEDIHEAL Story

MEDIHEAL was built upon on the founder’s belief that everyone should be empowered to reach their full beauty potential. It categorizes itself as a “beauty science” company and offers beauty solutions that are more scientific in approach. Through its dedication to ongoing research and development, MEDIHEAL distinguishes itself as a sheet mask brand that values the scientific processes behind these innovative products.

Over the past 10 years, MEDIHEAL has grown from a novel concept to an established global beauty brand with the sole mission: to create an affordable one-sheet solution to your specific and changing daily skincare needs.

☑️ Your perfect skin day in 15 minutes. This complexion-perfecting charcoal face mask visibly wakes up dull, tired-looking skin with an instant flush of hydration.

☑️ Niacinamide (vitamin B3) teams up with Aquaxyl, a super-moisturizing sugar complex, to get your skin looking bouncy and bright.

☑️ Super-antioxidant açai fruit extract targets uneven tone and texture. You’ll love the dewy-fresh finish so much, you might almost be tempted to toss out your makeup. Almost.

☑️ Made from finely ground pure charcoal that's layered over a soft bamboo sheet. Charcoal reflects warmth from the skin as far infrared rays to activate and recharge while its absorbing properties pull out excess oil and impurities.

📌 W.H.P Brightening & Hydrating Charcoal Mask

This complexion-perfecting charcoal face mask visibly wakes up dull, tired-looking skin with an instant flush of hydration. Niacinamide (vitamin B3) teams up with Aquaxyl, a super-moisturizing sugar complex, to get your skin looking bouncy and bright. Super-antioxidant açai fruit extract targets uneven tone and texture. You’ll love the dewy-fresh finish so much, you might almost be tempted to toss out your makeup. Almost.

Niacinamide (vitamin B3) teams up with Aquaxyl, a super-moisturizing sugar complex, to get your skin looking bouncy and bright. Super-antioxidant açai fruit extract targets uneven tone and texture. You’ll love the dewy-fresh finish so much, you might almost be tempted to toss out your makeup. Almost.

✔️ Key Ingredients

• Niacinamide : Skin-Restoring
• Aquaxyl : Moisturizing
• Acai Fruit Extract : Antioxidant

Innovative Manufacturing

Mediheal is leading the forefront of technological advances in the skincare industry.

The Right Ingredients

Proprietary essences are uniquely formulated for targeted skin concerns.

The Right Sheet

Each sheet is thoughtfully selected for optimal delivery of the essence it carries.

What's in the Mask

Acai Fruit Extract

Antioxidant

Premium Binchotan Charcoal

Made from finely ground pure charcoal that's layered over a soft bamboo sheet. Charcoal reflects warmth from the skin as far infrared rays to activate and recharge while its absorbing properties pull out excess oil and impurities.

✔️ The expiration date or manufacturing date is checked quarterly and updated at all times.
Please contact the customer center for the exact date

PAYMENT

We accept the following forms of payment:
 - Only PayPal

SHIPPING

• Shipping Method : Selected by customer
• Shipping Area : Worldwide
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 45 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

RETURNS & EXCHANGES

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

❤️ Dr.Jart+ Cicapair Sleepair Ampoule In Mask ❤️

✅ A leave-on gel mask that improves skin overnight, so you wake up to radiant, soft skin.

✅ What makes it unique: This cooling gel treatment mask is formulated with mega moisturizers. Use it as the final step in your bedtime routine to hit snooze on tired, stressed, dull-looking skin.

✅ What’s in it: Tiger Grass (aka Centella Asiatica or Cica), an herbal remedy tigers in the Asian wetlands have rolled around in for centuries to help heal their wounds, and a moisturizing humectant.

Allure Best of Beauty 2022 (and 2021!) Award Winner.

CONCERN: Dryness, Irritation, Uneven Texture

How To Use

+ Apply a thin layer of the gel mask evenly on your face as the last step in your nighttime skincare routine.
+ Gently tap skin to help aid absorption.
+ Let the mask absorb into the skin for 20 minutes before bed.
+ Rinse skin with lukewarm water the next morning, follow with Cicapair Cleanser.

Pro Tip: Leave in the fridge for an extra refreshing bedtime treat.

Pair it with: Cicapair Tiger Grass Enzyme Cleanser and Cicapair Tiger Grass Cream or Gel Cream for soothing moisture. To neutralize any skin redness in the morning, use Cicapair Tiger Grass Color Correcting Treatment for medium, natural coverage, or Cicapair Tiger Grass Camo Drops for light, dewy coverage.

You can slug with it too. Slugging is the latest viral skincare trend to try if you want to wake up to soft, radiant skin. Slug your skin by coating it in a thick layer of a moisturizing formula (usually overnight) so the products underneath don’t evaporate. To slug with Cicapair™ Tiger Grass Sleepair Intensive Mask, apply it as the last step in your routine before

Ingredients

Water/Eau, Dipropylene Glycol, Propanediol, Glycerin, Caprylyl Methicone, 1,2-Hexanedoil, Niacinamide, Trehalose, Vinyle Dimethicone, Butylene Glycol, Eryngium Maritimum Callus Culture Diltrate, Fusidium Coccineum Ferment Filtrate, Cetyl Dimethicone, Houttuynia Cordata Extract, Ilex Aquifolium (Holly) Leaf Extract, Diethiconol, Chondrus Crispus Extract, Achillea Millefolium Oil, Ammonium Acryloyldimethyltaurate/VP Copolymer, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Dehydroxanthan Gum, Polyvinyl Alcohol, Saccharum Officinarum (Sugarcane) Extract, Tromethamine, Caprylyl Glycol, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polyisobutene, Methylpropanedoil, Adenosine, Melisa Azadirachta Leaf Extract, Melia Azadirachta Flower Extract, Disodium EDTA, Caprylyl/Capryl Glucoside, Panthenol, Sorbitan Oleate, Bamboo Vinegar, Glycine Soja (Soybean) Peptide, Streptococcus Thermophilus Ferment, Madecassoside, Ethylhexlglycerin, Coccinia Indica Fruit Extract, Curcuma Longa (Tumeric) Root Extract, Ocimum Sanctum Leaf Extract, Amber Powder, Solanum Meaongena (Eggplant) Fruit Extract, Hedera Helix (Ivy) Extract, Dextrin, Theobroma Cacao (Cocoa) Seed Extract, Carallina Officinalis Extract, Moringa Olefiera Seed Oil, Asiaticoside, Centella Asiatica Leaf Extract, Asiatic Acid, Madecassic Acid, Calcium Chloride, Centella Asiatica Extract, Magnesium Sulfate

✔️ The expiration date or manufacturing date is checked quarterly and updated at all times.
Please contact the customer center for the exact date

PAYMENT

We accept the following forms of payment:
 - Only PayPal

SHIPPING

• Shipping Method : Selected by customer
• Shipping Area : Worldwide
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 45 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

RETURNS & EXCHANGES

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

❤️ Dr.Jart+ Cicapair Calming Serum Mask Sheets ❤️

✅ A sheet mask soaked in a serum with Tiger Grass Extract to help calm irritated skin, reduce the look of redness and send soothing moisture back into skin.

✅ What makes it unique: The adhesive mask wraps around the contours of your face to deliver 26mls of soothing serum to sensitized, irritated skin. After one use skin looks serene, even and has a healthy dewiness.

✔️ Reduces the look of redness
✔️ Boosts moisture by 44%
✔️ Calms and soothes

📌 How To Use

What's in it: The skin-fitting mask is drenched in a highly concentrated serum with Tiger Grass Extract and Madecassoside for soothing moisture care, plus nourishing Allantoin and Niacinamide to help strengthen skin’s barrier and reduce the look of redness.

In K-beauty regimens, sheet masks are used as the 3rd step in your routine after cleansing and applying a toner.
-Rub pouch to help activate ingredients
-Open the mask and carefully apply it to clean, toned skin.
-Leave on for 10-20 minutes.
-Remove mask, gently pat excess serum into skin.

Pair it with: Cicapair™ Tiger Grass Color Correcting Treatment SPF 30. To give skin a dewy, even, natural finish, use the mask as a soothing and hydrating primer before applying our cult-favorite color corrector to further neutralize the look of redness and protect with SPF 30.

CONCERN

LANEIGE Water Sleeping Mask EX

This overnight mask is hypoallergenic and formulated with two ingredients for even more revolutionary results. Powerful Probiotic-Derived Complex* strengthens the skin’s moisture barrier while boosting its brightness & clarity. Squalane provides intense moisture without feeling heavy. Let your head hit the pillow and wake up to refreshed, radiant skin.

*Lactobacillus Ferment Lysate + Trehalose

HOW TO USE

STEP 1:
After applying face cream, get your mask ready to work it's magic!

STEP 2:
Apply evenly across face.

STEP 3:
After product is absorbed completely, leave treatment overnight.

STEP 4:
Rinse off in the morning and use once or twice a week

✔️ The expiration date or manufacturing date is checked quarterly and updated at all times.

Please contact the customer center for the exact date

PAYMENT

We accept the following forms of payment:
 - Only PayPal

SHIPPING

• Shipping Method : Selected by customer
• Shipping Area : Worldwide
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 45 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

RETURNS & EXCHANGES

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Dr.jart+ Dermask Ceramidin Skin Mask

☑️ This is the NEW Ceramidin Mask Packs which are newly designed in the end of 2017. 5 mask sheets are included in one box.

☑️ Ceramidin Mask forms a moisturizing barrier and prevents moisture from evaporating with its soft emulsion formula, provides a smooth finish without stickiness, and immediately improves skin texture.

☑️ Skin friendly nanoskin fabric seamlessly and softly wraps on skin to effectively deliver active ingredients.

☑️ An ultra moisturizing hypoallergenic sheet mask made of natural fiber and ceramides. Solutions for: Dryness, Uneven skin texture

✔️ The expiration date or manufacturing date is checked quarterly and updated at all times.
Please contact the customer center for the exact date

PAYMENT

We accept the following forms of payment:
 - Only PayPal

SHIPPING

• Shipping Method : Selected by customer
• Shipping Area : Worldwide
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 45 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

RETURNS & EXCHANGES

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

❤️ GOODAL Green Tangerine Vita C Dark Spot Serum Sheet Mask ❤️

✅ [WITNESS INSTANT BRIGHTENING AND HYDRATION]: Our Vita C Dark Spot Serum Sheet Masks are infused with our Vita C Dark Spot Serum. Let your skin soak in the anti-aging antioxidants from green tangerines (they contain 10x more vitamin C than their mature counterparts) and see the transformation into a brighter and clearer complexion.
✅ [ONE WHOLE BOTTLE OF SERUM IN EACH SHEET MASK] Each sheet mask contains the same amount of ingredients as one whole bottle of our Vita C Dark Spot Serum. See the same results as our serum, but faster! Our sheet masks target impurities (dark spots, blemishes, wrinkles, fine lines, uneven skin tone, dullness) and provide deep hydration.
✅ [EVERY DROP COUNTS WITH OUR TENCEL FIBER SHEET MASKS] Our Active-Up sheet masks are weaved with Tencel (lyocell) fibers. Our technology allows the sheet masks to transfer every drop of serum from the sleeve to your face. The thin, flexible sheet masks create a custom fit for your face. 100% natural. Non-irritating. Environmental-friendly.
✅ [FREE OF 20 HARMFUL INGREDIENTS] We value the cleanliness of our products, so we do not use toxic ingredients, such as mineral oils, parabens, synthetic fragrances, and more. Our cream is certified as non-irritating, which means it’s kind even to sensitive skin.
✅ [BETTER TOGETHER] See enhanced results by pairing up with other products in our Vita C line. Available on the ‘GOODAL' storefront.

☑️ Benefits
Instantly brightens and hydrates skin
Infused with our Vita C Dark Spot Serum for enhanced results
Soft, thin, and flexible mask sheet is customized to fit all face types
Non-irritating and lightweight for sensitive skin
Mild formula allows mask to be used daily
Dermatologically teste

☑️ Whole Bottle of Vitamin C Serum in a Mask
Feel the satisfaction of instant brightening and hydrating effects of our masks. Each mask comes soaked in a whole bottle worth of vitamin C serum to give you the same results, but faster!

☑️ Active-Up Masks: Custom Fit for Your Face
Our sheet masks are weaved with Tencel(lyocell) fibers that transfer every drop of serum from the sleeve to your face. It is 100% naturally derived, non-irritating and better for the environment!

✔️ How to use
Step 1: After washing your face, wipe down your face with the Vita C Toner Pad.
Step 2: Pull out the sheet mask from the sleeve and unfold. Carefully adjust the mask onto you face.
Step 3: Remove the sheet mask after 10 - 20 minutes. Gently pat your face to absorb the remaining essence into the skin.

✔️ The expiration date or manufacturing date is checked quarterly and updated at all times.
Please contact the customer center for the exact date

PAYMENT

We accept the following forms of payment:
 - Only PayPal

SHIPPING

• Shipping Method : Selected by customer
• Shipping Area : Worldwide
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 45 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

RETURNS & EXCHANGES

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.